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Choice Status Panel

The Choice Status panel gives a quick view of a Choice’s health — showing validations, background tasks, and key IDs for easy troubleshooting and sharing.

Updated over a week ago

What is the Choice Status panel?

The Choice Status panel is the small pop-up that appears when you click on a Choice row in the Choice Plan grid.

It gives you a quick snapshot of a Choice’s overall status — including whether it’s passing validations, whether any background tasks are still running, and key IDs for troubleshooting or sharing.

💡 If Choices are grouped, you’ll see a short tip: “Check individual choice rows for status details.”


Where you’ll see it

You’ll find the panel attached to a Choice row — it opens next to the row you clicked.
This anchored pop-up lets you check detailed status information without losing your place in the grid.


What it shows

The panel is organized into a few clear sections:

🏷️ Title and IDs

Displays the Choice title and any external identifiers:

  • Actual Choice ID

  • Choice External ID

  • PLM Choice External ID

You can open the menu next to the title to view and copy these IDs — perfect for sharing references with other systems or teammates.

🔵 Overall status chip

A color-coded label shows the Choice’s current high-level status (e.g. Completed, Warning, In Progress).

This gives you an at-a-glance view of your Choice’s health.

✅ Validations

Lists validation checks and their results. These help confirm whether the Choice is set up correctly. Below are the validations that are used.

Size Selection

Verifies the Choice’s size setup is correct and consistent. It compares the defined size curve with any size ranges and the Choice’s actual/variant sizes and will show a warning or error if those size lists don’t match or would prevent correct sizing.

Sales Selection

Checks the Choice’s sales configuration (sales curve or sales inputs) to make sure it’s appropriate for sales-driven calculations. If sales data is missing, inconsistent, or otherwise unsuitable, the validation surfaces a warning or error message explaining the issue.

Overlap Validation

Ensures that there are no multiple Choices (i.e Line Items) for the same Actual Choice (i.e product). If two choices overlap or otherwise conflict, the validation flags the problem and provides a message describing the overlap.

⚙️ Async Tasks

Shows any background jobs or operations tied to the Choice — such as processing, imports, or updates.

Below is the list of Async Tasks and trigger conditions around them are linked.


Key actions you can take

🔄 Refresh Status

Click Refresh to re-check and update the Choice’s latest status.
Use this when:

  • Background work is still running, or

  • You’ve made updates that should change the Choice’s state.

📋 Copy IDs

Quickly copy any ID to your clipboard from the menu — great for including in tickets or support messages.

🔍 Inspect details

Expand Validations or Async Tasks to view:

  • Individual operations

  • Status messages

  • Timestamps and details

Everything is displayed in a clean, readable format to help you diagnose issues fast.


FAQs

Async task not updated, even though it's scheduled to run on a particular cadence

In certain cases, task times might not reflect the last time it was run. If you suspect that, please "Refresh Status" and see if that resolves it. Otherwise, please get in touch with us.

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