The presentation profile import lets you create and update presentation profiles in bulk by uploading a CSV file.

You can also create and edit profiles manually in Settings > Data Management > Presentation Profiles. See Presentation Profiles for an overview of how profiles work and how they are applied in allocation and assortment planning.

Use the import when:

The column schema is fixed by Toolio -- only the fields listed below are recognized. Any additional columns in the import file are ignored.

Each row represents one size (and optionally one location) within a profile. Rows that share the same Presentation Profile Name are grouped and processed together as a single profile.

At least one of SKU or Size is required on every row. If both are provided, they must resolve to the same size -- the importer validates this and rejects the row if they conflict.

The importer recognizes files whose name contains any of the following (case-insensitive):

Examples: acme_presentation_profile_spring2026.csv, presentation-profile-q1.csv

[Screenshot: Example CSV open in a spreadsheet showing Presentation Profile Name, SKU, Size, Location, Min, and Max columns with sample rows]

The presentation profile import supports two modes, selected when running the import: Incremental (the default) and Full Replace. The right mode depends on whether you want to update part of a profile or replace it entirely.

[Screenshot: Import dialog showing the mode selector with Incremental and Full Replace options]

Incremental mode upserts rows -- each row is created if it does not exist or updated if it does. Rows not included in the file are left unchanged in Toolio.

Use Incremental when:

Partial updates: You can include only Min or only Max in a row to update a single value. This is only permitted on rows that already exist in Toolio -- a new mapping with only one of Min or Max is rejected. When updating one value, the result must not invert the range (e.g., updating Min to a value that exceeds the existing Max is rejected).

Full Replace overwrites the entire profile with the contents of the file. After import, any size/location combination that exists in the profile but does not appear in the file is zeroed out -- its Min and Max are set to 0.

Full Replace only affects profiles that appear in the file. A profile is rewritten -- and its missing sizes zeroed out -- only if the file contains at least one row for it. If a profile is left out of the file entirely, Toolio leaves it completely untouched: nothing is zeroed and nothing is updated. Full Replace is not a catalog-wide reset -- it replaces the profiles you include, not everything you don't. To clear out or refresh a profile with Full Replace, that profile must have at least one row in the file.

Use Full Replace when:

Both Min and Max are required on every row in a Full Replace import. Rows missing either value are rejected.

Whether a profile is store-level or system-wide is determined by the presence of a Location value:

All rows in a profile must be consistent -- mixing rows with and without a Location within the same profile name causes the entire profile to be rejected.

Profiles are processed all or nothing. If any row in a profile is invalid, the entire profile is skipped and an error is reported for every affected row -- including rows that were individually valid but skipped because a sibling row failed.

Both. If a profile name in the file does not yet exist in Toolio, the import creates it. If it already exists, rows are merged in (Incremental) or the profile is replaced entirely (Full Replace).

The entire profile is rejected. All rows for a profile must either all include a Location (store-level) or all omit it (system-wide). Mixing the two within one profile name is not supported.

Check whether that size/location combination was actually included as a row for that profile in the file. If it was left out, Full Replace zeroes it -- it sets Min and Max to 0, but it does not remove the size entry from the profile. If you need to remove a size entirely, edit the profile manually in the UI after import.

Full Replace only rewrites profiles that appear in the file -- a profile needs at least one row in the file to be affected at all. Leaving a profile out entirely is not the same as clearing it: Toolio has no row to act on, so the profile's existing Min and Max values are left exactly as they were.

To zero out a profile, include at least one row for it (any size, any location). Every size not listed for that profile will then be zeroed, per the behavior described above.

Use the External ID as it appears in your Product & Variant feed. SKU matching is case-insensitive.

Yes. A single file can contain rows for any number of profiles. Each profile is identified by its name and processed independently -- an error in one profile does not affect others.