Toolio

Eytan Daniyalzade

Jay Tian

If this is your first time accessing Toolio, or the Help Center please start here.  

Getting Started With Toolio 

Brand new to Toolio? You're in for a treat! Start here for your intro to all things Toolio, the Help Center, and support resources!

Day 1 with Toolio

Welcome to the Toolio Help Center. Please reference this article if this is your first time accessing the Help Center or Toolio.

How to Use & Navigate the Help Center

Toolio - 101 is a high level overview of Toolio, fundamental terminology, and concepts that you will need to build a solid foundation.

Toolio - 101

Getting Started With & Accessing Toolio

Attributes are central to planning and reporting in Toolio. This article gives an overview on how to use and customize attributes.

Attributes - Overview

Picking the right attributes for top down planning is an art as much of a science. Below is a quick guide on how to approach it.

How to Pick Merchandise Planning Attributes

Metrics & Variants are key concepts for planning in Toolio. See below to learn more.

Metrics & Variants - Overview

Getting Started 

Here we introduce you to the platform, navigation, settings, and is your first stop in becoming a Toolio pro.

Welcome to Toolio

Here you will learn the core features that are the fundamental building blocks for merchandise planning in Toolio.

Toolio Basic Usability

You can see the list of terminologies that are commonly used in the Toolio platform below.

Toolio Terminology

Toolio Introductory Walkthrough

If you are not able to access Toolio, please check below on how you can see our status page.

How Can I See if Toolio is Having an Outage?

Getting help with Toolio is easy. Just reach out to us via live chat or email.

Accessing Customer Support

Learn how to use Loom to save time and improve transparency and collaboration in your Onboarding process and Customer Support requests

How to Use Loom Videos for Onboarding & Trouble Shooting

How to clear your browser cache to refresh Toolio

Clearing Cache

Customer Support 

By default Mac OS enables swipe between pages via scroll on the Touch Pad. Please see below how to disable this.

Preventing Accidental Navigation While Editing

Below is a glossary of all metrics used in Toolio.

Metrics - Glossary

Below is a glossary of all variants used in Toolio.

Variants - Glossary

Glossary 

Questions, comments, concerns? Contact us here.

Find answers and get help from Intercom Support and Community Experts

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