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Understanding and Resolving the Scenario Limit in Toolio

Updated over 3 weeks ago

Resolving and Understanding the Scenario Limit Error in Toolio

Overview

Toolio has a hard limit on the number of scenarios that can be created within an account. This article explains why the limit exists, how it is determined, and what to do if you reach it.


Why Does a Scenario Limit Exist?

The scenario limit is in place to:

  • Ensure system performance and stability.

  • Keep data within the boundaries of your account’s subscription tier.

  • Provide a smoother experience for all users.

👉 Important: The limit is account-specific and applies across all users. The number of scenarios available to your organization depends on your Toolio tier.


What to Do If You Reach the Limit

If your account has reached the scenario limit:

  1. Review scenarios: Identify which scenarios are actively used and which are outdated.

  2. Delete unused scenarios: Go to the Scenarios section and remove unnecessary ones.

  3. Adopt best practices:

    1. Regularly review and clean up scenarios.

    1. Use naming conventions to make it easier to identify scenarios for deletion.

You can see the total number of your scenarios under Settings > Scenarios . Please see below as an example

Below is a quick example of how you can mark Stale Scenarios for deletion. Toolio will mark these scenarios to be deleted, and will remove them from the system within 2 days.


Can the Limit Be Increased?

The scenario limit is a fixed restriction tied to your account tier. If your business has a strong need for additional scenarios, please reach out to your Customer Success Manager to discuss upgrade options or alternatives.


Key Takeaway

Scenario limits are account-level, tier-based restrictions designed to keep Toolio fast and reliable. With regular cleanup and scenario management, your team can avoid disruptions and make the most of your available capacity.

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