Using the import status grid you can see all past imports into Toolio and diagnose import errors. You can access the import status grid as follows:
Go to Account > Data & Imports > Imports
In this screen, you can see all the imports over time, the status of each import and the error-count.
Import Statuses
Status | Details |
Completed | Import has successfully been completed. |
Completed With Errors | Import has been completed with some errors. You can see the Error Count on the same line and click at the number to dive into the errors. See here for more. |
Waiting | Import is in progress. Depending on the size of the file import can take minutes or hours. |
Failed | An error with the import file prevented from moving forward. When this happens, please click on the (?) to see the cause of the error. |
Viewing Import Errors
Once you click on the link in the error count field, you will be taken to the Import Errors screen, where can see each error and the reason for the error. You can use this data to fix the errors in your upload, and re-upload your data. If you want to export this data for further analysis, you can right click and Export as CSV.
Enabling Data Notifications
You have the ability to enable data notifications for when an import is successful or not. To turn this notification on you can access the setting as follows:
Go to Account Settings > Organizational Settings> Settings>Scroll down to Notifications>Enable e-mail notifications> Type in desired email
